Account Handler
We are on the lookout for an experienced insurance professional to join our growing team!
It's a fantastic time to join us in London and work as part of a vibrant collaborative team within a modern office.
Responsibilities:
1. Acquire and maintain knowledge of Insurance products to include Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, Shop Packages
2. Dealing with individual small business clients as well as medium sized portfolios, with an overall book of premiums under £2,000,000
3. Dealing with a book of renewals between 400-600
4. Develop and sustain effective working relationships with customers, ensuring complete customer satisfaction as is reasonably possible
5. Building and maintaining relationships with insurers
6. Produce correspondence to required timeframes and quality standards
7. Issuing and processing new business documents, mid-term adjustments, cancellations and renewals
8. Provide new business quotations and re-broking existing renewals
9. Face-to-face client meetings occasionally both inside and outside the office
10. Keeping accurate paper and computer records always and filed in the agreed manner
11. Answering general queries competently by telephone, email, post or in person ensuring the information provided is accura...