Job Overview
We are seeking a dedicated and dynamic individual to join our team as a Senior House Butler. Ideally a Spanish speaker
This role is pivotal in ensuring that our operations run smoothly while providing exceptional service to our familay. The ideal candidate will possess strong leadership qualities and a passion for hospitality, coupled with excellent communication and organisational skills.
Responsibilities
* Oversee daily operations and ensure adherence to company policies and standards.
* Provide outstanding customer service, addressing client inquiries and resolving issues promptly.
* Manage team members, fostering a positive work environment that encourages collaboration and growth.
* Utilise Microsoft Word and Outlook for documentation and communication purposes.
* Maintain accurate records and reports related to operational activities.
* Implement IT solutions to enhance productivity within the team.
* Conduct training sessions for new staff members, ensuring they are equipped with necessary skills.
* Collaborate with various departments to improve service delivery and operational efficiency.
Experience
* Proven experience in a management role within the hospitality sector is highly desirable.
* Strong communication skills in English, both written and verbal, are essential for effective interaction with clients and team members.
* Excellent organisational skills with the ability to multitask in a fast-paced environment.
* Proficiency in Microsoft Word and Outlook, along with general computer literacy, is required.
* Demonstrated leadership capabilities that inspire and motivate others towards achieving common goals.
* A background in customer service is advantageous, showcasing an understanding of client needs and expectations. We look forward to welcoming a passionate individual who thrives in a collaborative environment and is committed to delivering excellence in all aspects of their work.
Job Type: Full-time
Pay: £75,000.00-£85,000.00 per year
Work Location: In person