Sales Administrator
Location: Ripon office based
Hours: Full time, 08:00am - 5:00pm
Contract Type: Permanent
Salary: Competitive
About us
Ripon Farm Services was established in 1982 to supply agricultural machinery, equipment and support throughout Yorkshire, Teesside, Lincolnshire and Nottinghamshire. Over those 40 years, we've developed a proud reputation within our farming communities for customer service that goes above and beyond.
Role overview
Responsibilities:
Provide excellent customer service and support to the sales team
Assist with order processing, including entering orders into the system and ensuring accuracy
Respond to customer inquiries and provide product information
Collaborate with internal teams to resolve customer issues or concerns
Maintain accurate and up-to-date records of customer interactions and transactions
Assist in preparing sales reports and presentations
Coordinate with shipping and logistics to ensure timely delivery of orders
Support sales representatives in managing client accounts
Maintaining yard and office standards
Experience:
Previous experience in a sales support or customer service role preferred
Strong communication skills, both written and verbal
Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
Detail-oriented with excellent organisational skills
Ability to multitask and prioritise tasks effectively
Strong problem-solving skills and ability to work well under pressure
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.
Benefits
Company pension scheme.
Company sick scheme.
24 days holiday plus bank holidays.
Day off for your birthday.
Vehicle change policy - if applicable.
Life insurance x 3 salary.
Tailored career path.
Manufacturer training.
Employee uniform.
Staff discount on showroom items.
Free on-site parking.
Health and well-being support line.
Employer funded Cash plan to support with covering employees regular healthcare expenses.
You may also have experience in the following: Sales Administrator, Sales Support Administrator, Sales Support Assistant, Sales Coordinator, Customer Service Administrator, Customer Service Advisor, Order Processing Administrator, Order Administrator, Commercial Administrator, Office Administrator, Account Support Administrator, CRM Administrator, Sales Office Administrator, Administrative Assistant (Sales), Internal Sales Administrator
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