Be part of something new and rewarding! We're looking for a passionate and experienced Housekeeping Team Leader to help shape the housekeeping service at our brand-new retirement village in West Byfleet. This is a unique opportunity to lead from the front - building a high-performing team and creating a warm, safe, and beautifully maintained environment for our residents. If you have a keen eye for detail, a caring attitude, and strong leadership experience, we want to hear from you. The Role Leading and overseeing all housekeeping operations, ensuring the highest standards of cleanliness and safety across resident apartments and communal areas. Managing a small team of housekeeping staff - setting expectations, providing training, and supporting professional development. Taking a hands-on approach to support daily housekeeping needs, including covering shifts during holidays or absences. Ensuring health and safety compliance, including COSHH, and maintaining secure storage and use of cleaning materials. Working closely with the Village management team to support operational goals and create a warm, welcoming atmosphere for all residents. Managing laundry services and equipment in line with safety and hygiene standards. Responding to resident feedback and complaints with professionalism and a commitment to continuous improvement. Assisting with budget planning, stock control, and tracking of housekeeping service performance. The Ideal Candidate Minimum 3 years' experience in a housekeeping or cleaning services role, with at least 1 year in a supervisory or team leader capacity. Strong organisational and leadership skills with the ability to motivate others. Excellent communication and customer service abilities. A genuine desire to support older adults to live well in a clean, comfortable environment. Good knowledge of health and safety practices, including COSHH. Experience in hospitality, care, or retirement living is a plus. What We Offer Competitive salary Ongoing professional training and career progression opportunities A supportive, inclusive team culture The chance to shape services in a modern, purpose-built environment A meaningful role where your contribution truly matters Be part of a brand-new team in West Byfleet, where community, care, and quality are at the heart of everything we do. Apply now and help us create a space where people can truly age well!