Key ResponsibilitiesAccounts Support Assist with processing purchase and sales invoices Maintain accurate financial records within accounting systems Reconcile bank and company card statements under supervision Support coding of staff expenses and timesheets Customer & Supplier Interaction Respond to billing queries via phone and email in a professional manner Liaise with suppliers to ensure timely invoice approvals and payments Assist with taking payments and issuing receipts Team Collaboration Work closely with Finance and Sales Administration teams to support smooth operations Attend weekly finance meetings to review priorities and progress Learning & Development Participate in structured training (e.g. Excel, Power BI, report writing) Complete coursework and assessments as part of the apprenticeship programme Shadow senior team members to gain exposure to month-end processes and audit preparation Collaborate with other departments (e.g. logistics/shipping) to broaden business understanding Qualifications GCSEs in Maths and English (Grade C/4 or above) Eligible and committed to completing a Finance/Accounting Apprenticeship (e.g. AAT) ExperienceEssential Previous experience in a customer service or administrative role Skills & AttributesEssential Strong attention to detail and numerical accuracy Professional and friendly communication skills Confident using Microsoft Office (Excel, Word, Outlook) Ability to work both independently and as part of a team Personal QualitiesEssential Willingness to learn and take initiative Ability to manage multiple tasks in a fast-paced environment Training Qualifications required Skills required Prospects Qualification / Standard : ST0608 Accounts or finance assistant Duration