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Managed print field service engineer

Slough
JR United Kingdom
Field service engineer
€80,000 - €100,000 a year
Posted: 4 June
Offer description

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Managed Print Field Service Engineer, Slough

Client: FUTERA

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Views:

3


Posted:

31.05.2025


Expiry Date:

15.07.2025


Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: London/Kent)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the London/Kent region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we have invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues. As an independent entity, we select the best-fit products and services for our customers. Supported by knowledgeable and dedicated teams, we guarantee reliability in every aspect of our operations.

Why Join Us?

* Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
* Employee Owned: As one of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it.
* Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
* Competitive Package: Attractive salary and benefits.
* Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
* Health & Wellbeing: Health Cash Plan for you and your family, Employee Assistance Programme, Gym Discounts, and more.
* Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

* Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
* Diagnosing and resolving technical issues, performing regular maintenance, and training end-users.
* Completing preventative maintenance and field modifications.
* Maintaining service records and administrative responsibilities promptly.
* Communicating daily with customers and the service desk for resolution and follow-up.
* Driving efficiency and customer satisfaction.
* Location: London/South East

The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career!

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