Content Manager
Shape the future of consumer engagement in obesity care. Lead multichannel campaigns that connect meaningful content with the people who need it most, driving impact across digital channels in one of healthcare's most dynamic markets.
Your new role
As Content Manager, you'll lead the development and delivery of integrated, high-quality campaigns that drive engagement across healthcare professional, consumer and public audiences. Working at the intersection of strategy and execution, you'll be responsible for creating connected, multichannel experiences that deliver measurable business impact while supporting the Private Obesity business unit's ambitious growth agenda.
Day-to-day, you'll be:
* Developing and optimising high-quality digital content and customer-facing experiences across web and relevant digital platforms, ensuring every touchpoint adds value
* Driving the content delivery roadmap by curating, creating and delivering impactful content in collaboration with cross-functional Novo Nordisk teams
* Designing and executing campaigns that create engaging customer experiences across multiple channels, from conception through to delivery
* Ensuring all content complies with UK pharmaceutical industry regulations and guidelines, including the ABPI Code of Practice and internal approval processes
* Translating customer, channel and performance insights into actionable content recommendations that improve engagement and support commercial outcomes
* Managing Veeva PromoMats job bags, coordinating approval workflows to ensure materials progress compliantly and on time
* Partnering with marketing, medical, sales, compliance and customer experience teams to streamline workflows and deliver quality at pace
Your new department
As part of International Operations, you will join our largest operational unit. Covering 194 countries and 95% of the world's population, more than 18,000 of us work passionately to serve 35 million patients each day. With a promise to outperform the competition, we continue to be the growth driver for Novo Nordisk, and to improve health at scale across the globe.
Within International Operations, the Customer Engagement Team sits at the heart of how we connect with the people we serve. Supporting the Private Obesity business unit, the team combines strategic thinking with hands-on execution to deliver campaigns that resonate with consumers, healthcare professionals and public audiences alike. You'll be joining a collaborative environment where insight drives action and where your work will have direct visibility in market.
Your skills & qualifications
We're looking for a Content Manager with a strong customer-centric mindset and proven B2B2C experience who can turn insight into impact. You'll bring:
* Bachelor's degree or equivalent in business administration, marketing, communications, digital, or a related field
* Proven experience in marketing, multichannel, digital customer engagement or content management at local level within the pharmaceutical industry or as a service provider to the industry (healthcare, consumer health, digital health, pharma, OTC, or other regulated sectors)
* Demonstrated ability to develop meaningful, consumer-focused content experiences with a particular focus on delivering personalised and impactful content for private consumers
* Strong knowledge of digital content development, web content management, channel best practice and content optimisation across multiple platforms
* Experience in end-to-end campaign design and execution, including agency and vendor management
* Excellent listening, presentation, writing, editing and communication skills, with the ability to adapt messaging for consumer audiences
* High level of comfort working in a fast-paced environment, managing multiple projects simultaneously to agreed timelines and quality standards
* Good understanding of compliance requirements within a regulated pharmaceutical environment
Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. We are not just leading our market – we are redefining it, expanding access to treatment for millions who have been left on the sidelines. When you join us, you're not just starting a job – you're becoming part of a team that brings ambition and collaboration to every challenge, where your contribution connects directly to our mission and where results drive real impact.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.