Overview
Join to apply for the Senior Account Handler role at The Ardonagh Group in Dudley. Do you have experience in the Insurance industry and are looking for a next great move in your career? This opportunity is within our friendly team based in Dudley.
We are seeking a senior account handler to support a designated client portfolio, act as the first point of contact, build strong relationships and assist with queries as they arise. This role is ideal for someone who loves customer service and relationship-building with clients.
Responsibilities
* Support a designated client portfolio and act as the first point of contact
* Build and maintain strong client relationships and respond to queries
* Work on a protected book of high-net-worth clients
* Provide support to colleagues, work with the Team Leader, and train the team where required
Qualifications
* Minimum of 2 years experience in the Insurance Industry
* Time management skills with the ability to work independently
* Experience in cross selling and upselling products
* Knowledge of motor and home insurance
* Ability to develop and maintain client relationships
* Proactive, initiative-driven, and entrepreneurial spirit
* Willingness to learn; opportunities to gain qualifications in this growing industry
* Team player with a positive, engaging, collaborative attitude and resilience to change
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress across the Ardonagh family
* Support to gain CII or ACII qualifications
* Pensions scheme
* 24-hour support for physical and mental wellbeing
* One paid volunteering day per year
* The Spotlight Awards recognizing top talent across the group
About the Company
Footman James is part of the Ardonagh Group, spanning the breadth of the insurance sector with more than 9,000 employees. We are an equal opportunities employer committed to a working environment that is inclusive and empowers our people to reach their full potential.
Legal and Application Notes
* We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Job Details
* Seniority level: Not Applicable
* Employment type: Other
* Job function: Other, Information Technology, and Management
* Industry: Insurance
Click here to see our standard benefits page.
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