We are currently working in partnership with a Housing Association in Manchester, who are recruiting for a Housing Officer on a temporary contract for five months. The position is due to start immediately and the hourly rate is £22-24.00 per hour umbrella.
The ideal candidate will have access to their own vehicle, have experience within Housing Manager and be willing to travel on patch 3 days a week.
Duties will include (but are not limited to):
Conduct viewings, sign-ups, and site visits, ensuring a positive experience and representation of the organisation
Manage rent arrears collection via face-to-face contact, phone, or email
Work within budget limits, including estate service charges, and support the Neighbourhood Manager with patch budget oversight
Handle ASB complaints, interview involved parties, gather evidence, mediate or take action, and attend court when needed
Provide welfare and benefits advice to help clients boost their income
Assist the Neighbourhood Manager with incident and complaint investigations, including trend analysis
Resolve tenancy breaches promptly and effectively
Serve NOSPs, NTQs, and attend evictions as necessary
Liaise with internal teams and external agencies to coordinate care and support for vulnerable tenants
Maintain accurate records of arrears actions, contacts, visits, and agreement
Experience required:
Experience required in Social Housing
Experience working with customers within housing
Working hours:
35 hours per week - 3 days a week on patch
Monday - Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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