Job Summary
We are seeking a highly skilled and experienced Senior Property Manager to help manage our residential property management operations. The ideal candidate will be responsible for ensuring the efficient management of residential, maintaining high occupancy rates, and delivering exceptional customer service to tenants. This role requires strong leadership abilities, excellent organisational skills, and a keen understanding of property management software, particularly Yardi.
Duties
* Manage day-to-day operations of multiple properties, ensuring compliance with company policies and local regulations.
* Oversee tenant relations, addressing concerns and resolving issues promptly to maintain tenant satisfaction.
* Conduct regular property inspections to assess maintenance needs and ensure properties are well-maintained.
* Prepare and manage budgets, monitor expenses, and implement cost-effective strategies for property management.
* Utilise software for data entry, lease administration, and reporting purposes.
* Implement marketing strategies to attract new tenants and upsell available units or services.
* Coordinate with maintenance staff and external contractors for repairs and improvements.
* Maintain accurate records of tenant communications, lease agreements, and financial transactions.
* Provide administrative support as needed, including phone etiquette in handling inquiries from prospective tenants.
Qualifications
* Proven experience in property management or a related field is essential.
* Proficiency property management software is highly desirable.
* Strong administrative experience with excellent data entry skills.
* Exceptional phone etiquette with the ability to communicate effectively with diverse individuals.
* Experience in upselling services or units within a property management context is an advantage.
* Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you are passionate about property management and possess the necessary skills to excel in this role, we encourage you to apply for the position of Senior Property Manager.
Job Type: Full-time
Pay: £28,000.00-£33,000.00 per year
Benefits:
* Company pension
Work Location: In person