Role Summary: As our Design Manager, you will be able to demonstrate a practical, thorough, pro-active and efficient approach to design development and management of Design projects and the Design Department as it contributes to our revenue channels across the business nationally. Managing a design department from the inception of a project through to its completion. Reporting to the Sales Director, you will be tasked with the control and coordination of the complete design process involving the management of Interior Designers, internal stakeholders, liaison with the relevant departments to ensure swift and accurate best practices. Managing the Design department, mentoring, supporting & project allocation will be a key role. You will need to prove an enhanced level of technical and design knowledge, including a good working interpretation of Design Standards and LOFT Brand & Product Ranges, to best utilise your team to the benefit of our customer. You will possess the commercial awareness to inform and develop design proposals to maximise design efficiency and profitability within identified approval constraints. The role provides the Manager with inclusive responsibility for the design department base din Manchester but expanding nationally, but with a requirement to attend site frequently to suit the role and needs of the team. Monitoring our Project Design departments performance, ensuring the designs timely production, efficient cost-effective solutions, compliance to specification & current regulations is a key Management function. Manage and support the Design Teams interface and contribution to other sales channels in the business, identifying commercially viable enquiry that Design can assist with, liasing with Head Of PRS, Project Sales Manager, PRS Director to ensure all our customers’ needs a briefs are met. Core Responsibilities: Pipeline reporting of management information on a weekly, monthly, quarterly basis for LOFT Design Ensure all new leads are recorded on CRM and contacts updated ● Lead concept development in relation to design and creative outputs ● Commercial accountability through accurate scoping and quoting of work ● Develop and manage productivity and to continuously improve the design team’s production capabilities ● Ensure that design and creative projects are delivered on time and to budget ensuring commercial success working closely with other departments to deliver best process and profitability. ● Provide quality control over design outputs and production ● Establish and develop best practice with the design and creative team ● Work with other team members to deliver projects and activity to deliver against deadlines Understand the designer’s role in the co-ordination and integration of project information and management. Understand financial aspects of running a design project on time and on budget Identify new business opportunities and arrange meetings to discuss LOFT products and services. Plan and prepare presentations that showcase LOFT’s service offering Contribute to the development of marketing the LOFT brand nationally Develop Online strategy for Interior Design requests digitally Represent LOFT networking events, trade exhibitions and conferences where required. Manage the interdepartmental communication and process to deliver the Design revenue stream. Liaise with and support our Operations Teams in the delivery of Design revenue within the Project Channel On-site / off-site project management as business requires Manage and maintain contractual arrangements with sub-contractors and/or clients in London Attend pre-site meetings, agree and sign off T&Cs of service delivery as required Champion best practice on Property Styling. Develop robust processes for High Specification Residential Design projects, Consultancy ( fee based work ) Arrange and attend de-brief meetings for residential projects Responsible for departmental budget Communicating into wider business the performance of Design Team Management Communicate the Vision - translate into measurable goals and targets. Develop skills of the team - identify individual training needs as well as encourage effective teamwork Embrace and encourage engagement with change programs. Undertake regular 1:1s and annual appraisals and set clear KPIs, deliverables and objectives for the team Manage and motivate your team in all aspects of their role - give recognition and praise Mentor and develop your team Make your team accountable Share your knowledge with your team Responsible for training and induction of your team Develop your own skills and behavior and seek opportunities for improvement Regularly update your team on company progress and the impact of departmental output Promoting Health & Safety best practices within the company