Description internal LI-DNI Please note this vacancy is only available to Birmingham City Council employees. Pensions Manager Permanent Grade 4 £34,434 to £41,771 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Step into a leadership role at Birmingham City Council and help shape the future of pensions services for thousands of employees, pensioners, and external clients. We’re looking for a skilled and motivated professional to manage a team delivering high-quality, customer-focused pensions administration. You’ll ensure that all statutory and business deadlines are met, while maintaining compliance with scheme regulations and Council policies. This is a chance to lead with purpose in a role that blends operational excellence, strategic thinking, and meaningful public service. As the team manager, you’ll oversee up to seven staff, allocating and reviewing workloads to meet performance targets. You’ll be responsible for processing membership records, managing pension payments, and reconciling contributions to the West Midlands Pension Fund and Teachers’ Pensions. Your role will also involve responding to complex queries, supporting pre-retirement and induction presentations, and representing the service at professional meetings. You’ll be a key player in driving continuous improvement and shaping the team’s direction. We’re seeking someone with experience in shared services pensions delivery, strong operational knowledge of relevant legislation, and the ability to manage relationships with a wide range of stakeholders. You’ll be confident using financial software, resolving transactional enquiries, and leading a team in a fast-paced, evolving environment. Your communication skills, strategic mindset, and commitment to service excellence will be essential to your success. This is more than a management role—it’s an opportunity to influence policy, support culture change, and contribute to corporate initiatives. If you’re ready to bring your expertise, resilience, and “can do” attitude to a role that makes a real difference, we’d love to hear from you. Join us in delivering a pensions service that’s trusted, efficient, and built for the future. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Resourcing@birmingham.gov.uk We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification