Overview
An exciting opportunity has arisen for a Band 3 Mobile Network Administrator to work within our Access Urgent Care Services, based in reception, supporting the Mental Health Liaison Team & Home Based Treatment Team.
Your previous employment in administration and customer service will provide you with the foundation needed to work efficiently, competently and with a caring demeanour. Our service users are at the heart of what we do. Our admin teams provide the vital link for those who require support within our service whether that be queries regarding their referrals, booking appointments or responding to medication or clinical concerns.
Our administrators are required to support meetings therefore you must have proven experience in minuting meetings that are of a sensitive nature. Attention to detail is a pre-requisite. We are focused on care therefore our work must reflect this.
An employment history outside of the NHS will be considered however your application must prove you work in line with our core values.
* We are approachable and show compassion
* We actively listen to what people need and proactively offer support
* We pay attention to our own wellbeing and the wellbeing of others
* We celebrate success and provide feedback that is sincere and genuine
Responsibilities and expectations
Please read the job description and person specification attached to ensure your experience aligns with the post. Your duties will include but are not limited to those detailed.
The ability to work flexibly is a requirement as at times you will be required to provide support to our teams within the Mental and Physical Health Networks, including reception duties. Appropriate travel time will be agreed when you are instructed to work away from your base site.
Due to the needs of the service, remote working is not available as our colleagues are required to be office based.
37.5 hours per week, to be worked over a 7 day 8am-8pm rota basis, including evening and weekends.
Contact and additional information
For more information, please contact Kevin Mistry on Kevin.Mistry@lscft.nhs.uk
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Please see attached the job description and person specification for more information about this role.
This advert closes on Tuesday 30 Sep 2025
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