Overview
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account–management skills will aim to expand our customer base and develop long‑term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast‑paced environment, you will demonstrate strong prioritisation and organisational skills to ensure smooth operations at the trade sales counter.
Key Responsibilities
* Generate and follow up on leads to drive sales growth.
* Process sales orders, ensuring accurate pricing, delivery dates, and stock requirements.
* Provide customer account management to expand the customer base and develop long‑term relationships.
* Maintain up‑to‑date product and industry knowledge to offer informed recommendations.
* Show an eye for design in product recommendations.
* Work efficiently in a fast‑paced environment, prioritising and organising tasks.
* Communicate effectively with customers and internal team members.
Benefits
* Competitive base salary
* Monthly depot bonus OTE
* Team incentives and outings
* Competitive pension plan with a maximum company contribution of 12%
* 24 days holiday, rising to 26 days after 5 years
* Staff discount on Howdens products
* Buy as you earn share scheme
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