Overview
An exciting opportunity has arisen for an Administrator to join the CQC-rated 'Good' Community Mental Health Team at Arndale House in Dartford. The post is integral to the team, and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals.
High Cost Area Allowance
The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas. As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. The allowance is 5% of basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121. The agreed annual amount will be divided into 12 equal amounts and paid monthly.
Responsibilities
* Having contact with patients, carers, relatives and other external stakeholders
* Typing letters and reports via BigHand (audio) and/or copy typing
* Minuting meetings
* Using the patient record system RiO (training provided)
* Taking phone calls and managing the admin mailbox
* Booking and supporting clinic appointments
* Some analytical work in supporting the team to achieve their KPIs and Trust targets
* Ordering of stationery and other items as required via SBS (training provided)
Person specification / Qualifications
* Ideally educated to GCSE standard, with A–C in Maths and English (or equivalent)
* Knowledge of MS Office applications (Word, Outlook, Excel, PowerPoint)
* Previous administrative experience, including minute-taking, is essential
* Excellent typing skills and telephone manner
* Empathy, compassion, a professional and flexible attitude, team orientation, good communication and interpersonal skills
* Ability to prioritise workloads and work to agreed timescales
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may limit the overall number of interviews offered to both disabled and non-disabled people.
About Disability Confident
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is simple: We are here to help communities not just live with mental illness, but live well. It\'s why we\'re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that\'s doing well together.
#J-18808-Ljbffr