Job responsibilities Radiology Administration Team Leader Nuffield Health Oxford Hospital | Permanent Contract | Full time Up to £30,000 per annum, dependent on experience 37.5hrs per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. This is an exciting time for our national Diagnostic Imaging service. We've invested in state-of-the-art equipment and we've just welcomed our new Diagnostic Imaging Director into their crucial role. Now, we're ready to drive the standard in patient care like never before - and it starts with you. To help us build a healthier nation as a Radiology Administration Team Leader at our Oxford Hospital, we are looking for an enthusiastic and patient focused individual with good communication and computer skills, with an ability to work effectively as part of a team as well as independently and able to work under pressure, ideally you will have worked in a medical environment with an understanding of clinical terminology. You will lead a team of administrators who will be the first point of contact for patients. You will liaise closely with the clinical teams to ensure patients receive timely and appropriate appointments. To be responsible for an administrative area, supervising and ensuring excellent customer and colleague service and that the needs of the business are met including managing, appraising, and interpreting data, information and / or situations. We are a friendly department, this comprises of admin, HCAs and Radiographers. The department is across two floors covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography and Ultrasound As a Radiology Administration Team Leader, you will: Work flexible hours to accommodate the opening and closing of the DI department. 0800 -2000 Monday to Thursday and 0800-1800 on Fridays. Ensure all policies and procedures are adhered to by yourself and your team. Provide and efficient appointment choice to patients, consultants and other referrers with due regard to the urgency of the request. Have deep and detailed understanding of procedures and the preparation required. Register patients on arrival. Attend to any queries from patients and consultants. Provide booking and information by email and telephone. Book other services that may be necessary for a patients care, eg blood tests. Be fully competent with CRIS, PACS, IEP and PIMS. Demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on excellent customer service. Ensure high standards of cleanliness and presentation are maintained within the department at all times. Be able to implement change, multi-task and work under pressure. Take charge of rotas and annual leave for your team. Train new staff members and ensure all mandatory training is up to date. Undertake tasks as designated by the Radiology Manager. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From advice on your financial and emotional wellbeing to private healthcare, gym membership and more. At Nuffield Health, we take care of what's important to you. Nuffield Health Oxford Our modern hospital is based within a stone's throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms. We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women's and men's health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.