Overview
A Library Assistant is the first point of contact for users of the Library. Library Assistants deal with the public in person and on the telephone, answering enquiries, assisting with self service terminals and public computers, shelving, signposting to other agencies and dealing with Council-related enquiries.
If you are committed to providing excellent customer care and can contribute cheerfully and efficiently to a quality Library Service, Macclesfield Library would like to hear from you. Hours will include one late night until 7pm and alternate Saturday mornings until 1pm.
Responsibilities
* Be the first point of contact for library users in person and by telephone.
* Answer enquiries and assist with self service terminals and public computers.
* Shelving and signposting to other agencies.
* Handle Council-related enquiries as part of the library service.
Qualifications and Skills
* Good communication and keyboard skills.
* Energy and enthusiasm to deliver reader development opportunities to adults and children.
* Ability to respond to customer needs and complete detail-oriented tasks.
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.
Hours of Work
1. Week one: Wednesday 10am-5pm, Thursday 10am-7pm, Friday 10am-1pm, Saturday 8.45am-1pm
2. Week two: Wednesday 10am-5pm, Thursday 10am-7pm, Friday 9.45am-1pm
For further details contact Vicki Bailey (Library Manager) on 01625 374000 or email Vicki.Bailey@cheshireeast.gov.uk
#J-18808-Ljbffr