Go back Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Medical Secretary - Mood Disorder Services
The closing date is 19 October 2025
An exciting opportunity has arisen for an experienced and highly motivated and dedicated administrator/secretary to provide a comprehensive secretarial service to the lead Consultant Psychiatrist and members of the medical team within the specialist Mood Disorders service.
The post holder will support the Mood Disorders team (currently the only one available within the West Midlands) to deliver a clinical service which includes out-patient care, IV Ketamine and transcranial magnetic stimulation treatments and to assist in managing the appointments of patients being considered for clinical trials.
With a knowledge of working with people who suffer from poor mental health being desirable, the post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking of new patient appointments, diary management, and organisation of meetings and attendance at MDT weekly meetings, and the clinics administration etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
You will act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the mood disorders team, liaising with multidisciplinary team members, research teams, other health professionals and staff within the Trust, GP's, Social Workers, Service Users, Carers and any other appropriate external agencies.
Main duties of the job
We are looking for an experienced and confident Medical Secretary to undertake a wide range of administrative and secretarial duties, the audio transcription for clinical letters, reports, case summaries and other correspondence as required by the consultant, the clinical and research team. They will assist in the organisation and delivery of the Specialist Mood Disorders Clinic which includes a Ketamine Clinic and shortly a Neurostimulation Clinic
It is essential that applicants should be able to work on their own initiative, demonstrate effective organisational skills, the ability to prioritise workload and process enquiries in a confidential and timely manner.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training & Qualifications
* AMSPAR Diploma or Medical Terminology Qualification
* GCSE English Grade C or equivalent
* RSA III Typing/Word Processing
Knowledge and Experience
* Significant admin/secretarial experience working in a health or equivalent environment
* Significant experience of using Microsoft Office Packages including: Word, PowerPoint, Outlook, Excel and Publisher
* Knowledge of good practice and systems of work within a secretarial/PA field
* Experience of minute taking
* Experience in working with people who suffer with Mental Health or other related problems
* Experience of dealing with a range of disciplines and agencies
Skills
* Ability to work under pressure, as part of a team as well or alone and to be able to prioritise workload
* Excellent written and communication skills
* Reliable and self motivated
* Adaptability/flexibility and ability to cope with change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
£27,485 to £30,162 a year, per annum, pro rata
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