A public sector organization is seeking a Senior IT Service Manager to shape and enhance its IT service portfolio using strong ITIL practices. This role involves leading service management across multiple platforms, ensuring service availability, and applying the ITIL framework to IT service design. Ideal candidates will have strong experience in IT Governance, proactive problem-solving skills, and the ability to influence stakeholders. This position features an annual DDAT pay supplement after a qualifying period. Located in Dundee or Glasgow, the role offers a fixed-term appointment with potential for permanence. #J-18808-Ljbffr