Overview
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third-generation jeweler Noura Sakkijha, Mejuri believes fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.
About Mejuri
We’re on a mission to redefine luxury and invite you to be part of that journey. Since 2015, Mejuri has turned fine jewelry into an everyday occasion while working toward a positive impact in our communities, the industry, and the world. Jewelry is an expression of self, and how you show up in the world should have no limits. We work with trusted suppliers across the globe, using high-quality, responsibly-sourced materials to create pieces meant to last a lifetime—that feel like you. We’ve grown from a small team in Toronto to a global brand with over 500 employees across our headquarters and retail stores, and we continue to expand our retail footprint with a focus on mission-driven teams across the globe.
Role Purpose
At Mejuri, our Stylists are the first point of contact for our customers and first impressions are everything. You will create a warm and inviting experience that feels like shopping with your best friend. As a stylist, you are up-to-date on current fashion trends, able to educate customers on our products, and inspire them to try new things. You are a role model of Mejuri’s brand vision and values with your team and with every customer you meet.
Availability
* Must have open availability Friday through Sunday and be available for at least one weekday or weeknight
* Must be available to work during special event periods including Black Friday and Boxing Day
What You'll Do
* Deliver best-in-class customer service through curated styling experiences and thorough product knowledge
* Drive the business by meeting performance metrics including sales per hour, conversion, and revenue to target
* Educate customers on Mejuri’s brand story and stay informed on all products, launches, and services
* Collaborate with a motivated team united by our corporate mission
* Champion Mejuri’s core values daily: Find a Way, Raise the Bar, Customer Obsession, Empowered Owners, Just Do It, Humility, Curiosity, Drive Results
* Assist in efficiently transacting customers with accuracy and diligence
* Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, and online orders
* Maintain store appearance and inventory through visual displays and monthly inventory counts
* Identify opportunities within store operations and propose solutions to drive the business forward
What You'll Bring
* Ability to connect with customers in an authentic and warm way
* Strong verbal communication and active listening to meet customer needs and support teamwork
* Ability to learn and retain product knowledge to suggest and style for customers
* Critical thinking and in-the-moment problem solving to meet customer and business needs
* Ability to meet and exceed KPIs including SPH, Conversion, NPS, AOV, UPT
* Attention to customer feedback and trends; ability to share insights with management
* Great attention to detail with an organized, proactive work style
* Ability to work on the sales floor for extended periods
* History of contributing to a positive team environment
Accommodation / Accessibility
Mejuri does not discriminate in hiring or terms and conditions of employment for protected characteristics. If you require accommodation, please inform us and we will work with you to meet accessibility needs. For accessibility-related assistance, please contact us through your application.
Our Values
Our success is driven by a strong commitment to our Purpose and Values. They guide us in providing extraordinary experiences for customers and fostering an innovative environment. Success means living our values relentlessly.
Our values are:
* RAISE THE BAR | Stay Curious, Seek Feedback, Strive for Excellence
* CUSTOMER OBSESSED | Get Close to the Customer and prioritize them
* EMPOWERED OWNERS | Treat the company like your own and take initiative
* FIND A WAY | Seek simple, creative solutions and act fast
* DRIVE RESULTS | Be clear on goals and relentlessly achieve them
* TEAM FIRST | Value team success over personal ego
Demographic Survey
To support inclusivity, Mejuri invites voluntary participation in a demographic survey. Participation is optional and data will be kept separate from your application. This information is used to evaluate diversity and inclusion efforts.
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