Pinnacle Group are looking to recruit an experienced Property Manager to join our Homes team based at Ancoats Green, Manchester. The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This role involves managing a mix of tenures, including buy to rent and social rent units.
This is a temp-to-perm, full-time role with the working hours of Monday-Friday 9am-5.30pm. The role is site based at Ancoats Green, Manchester.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We're Looking For
We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
* To manage the overall tenancy journey and management of the site and act as the main point of contact for all residents within the BTR and social rent units.
* To complete the monthly client KPI reporting and ensure client KPI's are met within target on a monthly basis.
* Management of the site service charge budget and deliver yearly reporting for end of year service charge accounts.
* To carry out all building management duties for the portfolio including general repairs, monitor defects and estate services such as tendering for contractors including cleaning, gardening and monthly PPM tasks (compliance)
* To be conversant with all H&S aspects associated with the Development and to ensure that the obligations of the landlord and management company (as applicable) are fully discharged, having due regard to the companies H&S policies in place.
* To co-ordinate the day to day running of the building, liaising with tenants to ensure all relevant information is communicated correctly and efficiently.
* To undertake inspections to check upon the condition of the buildings and grounds, monitoring, consulting and supervising contractors on a weekly basis and provide a report.
* To manage all day-to-day queries and correspondence from residents inclusive of defect reporting and end of defect inspections.
* To complete weekly void flushing on void units as necessary if unoccupied.
* To progress the mobilisation of the contract and undertake duties to onboard the properties into management at lease out stage.
* To carry out all property management duties including move in and move out, deposit release negotiations and general tenancy administration.
* To conduct viewings and move ins for residents and applicants on void properties within the DMR site.
* Maintain confidentiality of tenants and ensure confidential information is not disclosed.
Key Requirements
* Operational experience working with and managing contracts within Build to Rent/Residential Lettings and Block Leasehold Management.
* Friendly, approachable, and highly organized, with strong problem-solving and communication skills
* To be flexible in delivering varied working hours on site to residents.
* Possess ARLA L3 and or MIRPM qualification or willing to undertake exams.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers
* Maternity/paternity packages
* Flexible Working Arrangements
* Life Assurance
* Enhanced Pension Scheme
* Additional Annual Leave
* Private Medical Insurance
* Cycle to Work Scheme
* Employee Assistance Programme
* Retail Discounts
* Childcare Assistance
* Season Ticket Loans
* Sick Pay Schemes
* Personal Development Plans