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Service administrator (paediatrics)

Exeter
Rdehospital
Service administrator
€26,618 a year
Posted: 13 April
Offer description

* To provide a full and efficient secretarial service for their consultants, nursing team and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
* Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
* To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
* Effective communication, handling correspondence, liaising with Multidisciplinary teams, and managing telephone and email communications.
* To contribute to the management of the Consultants and team diary.
* To work with the team to ensure adequate cover is in place during periods of leave.
* To maintain electronic patient records in line with Trust policies.
* Governance adherence, including training and compliance with Trust policies.
* To assist other secretaries and members of the admin team in the achievement of a quality service.


About the Role

An exciting opportunity has become available for an experienced secretary or administrator to join the team as a Medical Secretary.

Based at the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team of paediatricians.

The post holder will have a range of administrative experience, ideally in a secretarial role or within a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. Strong organisational skills and IT skills as well as the ability to manage your own caseload without direct supervision is a must.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner.

Working Pattern: Monday - Friday

Interview Date: To Be Confirmed

For further information please contact: Christina Stanistreet c.stanistreet@nhs.net

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.


Benefits

* National discount services such as the Blue Light Card and Health Service Discounts.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme.


Salary and Contract Details

* Salary Band 3: £25,760- £27,476 per annum pro rata
* Frequency Annual
* Vacancy Reference 185-63103-12952
* Contract Type Fixed Term
* Closing Date 24 April, 2026
* Job Category Administration
* Staff Group Additional Clinical Services
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