Join Our Team as an Office Manager!
Are you passionate about helping others? Do you thrive in a collaborative environment where every role matters? If you’re a problem solver with exceptional customer service skills, then we want you to be our next Office Manager at First Choice Dental!
About Us
At First Choice Dental, we are dedicated to our mission and guided by our core values every single day. Each of our clinics has its own unique culture, but we all share a commitment to exceptional patient care and teamwork. Together, we form the First Choice Family, ensuring that both our employees and patients receive outstanding care and support.
Our Mission
We take exceptional care of our people, and our people take exceptional care of our patients.
Our Vision
Delivering best-in-class dentistry and employee care in the Midwest.
Core Values
* Humility
* Passion
* Servanthood
* Unity
* Thankfulness
As a new member of our team, you can expect to embody these values in everything you do.
Your Role
Importance: As the Office Manager, you will be the driving force behind our daily operations, ensuring that our team provides the best patient care possible. You’ll collaborate closely with the Lead Doctor to align our clinic with our core beliefs, focusing on teamwork and enhancing the patient experience.
Key Responsibilities
* Create a culture of continuous improvement, professionalism, and commitment to excellence.
* Ensure consistency in clinic operations, adhering to company policies and regulatory obligations.
* Manage front office responsibilities and provide clinical support as needed.
* Foster an environment of trust, teamwork, and staff development.
* Execute clinic strategies in alignment with company objectives.
* Serve as the primary operations contact, providing exceptional customer service to patients and staff.
* Lead operational goals, continually evaluating workflows and outcomes.
* Oversee resource allocation for smooth business operations.
* Support hiring, onboarding, and training of staff.
* Conduct routine performance reviews and address employee performance issues.
* Engage with patient feedback to enhance the patient experience.
* Support marketing and community outreach efforts to boost patient growth and satisfaction.
Who We Serve
We proudly serve great people all over Dane County and the surrounding areas.
Your Team
You’ll be working alongside passionate individuals with diverse experiences, both clinical and non-clinical. Our team is deeply rooted in the community, and we pride ourselves on being a trusted local dental office that genuinely cares.
Qualifications
* Bachelor's degree in business, management, or healthcare preferred.
* 3+ years of management experience, ideally in the dental or healthcare industry.
* 2+ years of experience in an orthodontics environment is highly preferred.
* Strong leadership skills and professionalism in handling confidential information.
* Proactive problem-solving abilities and a commitment to excellent customer service.
* Experience with Dentrix Enterprise or similar electronic health record software is a plus.
* Proficient in MS Office (Word, Excel, Outlook).
Why Choose First Choice Dental?
We offer a competitive compensation package along with a generous benefits program, including:
* Medical, Vision, and Dental Insurance
* 401k matching
* Continuing education and comprehensive training
* Annual clothing allowance
* Life insurance
* A commitment to diversity and equity in our workplace.
Ready to make a difference? Join us at First Choice Dental and be part of a team that truly cares. Apply now!