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Administrative coordinator & front of house, brand ambassador (stars) - east kilbride

East Kilbride
Administrative coordinator
Posted: 9h ago
Offer description

Job Description We have a fantastic and exciting opportunity for an experienced and strong Admin focused, Front of House, Brand Ambassador to join our STARS team Working for one of our high-profile clients in East Kilbride, G75 0RD. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. 45 hours per week Monday - Friday 10:00 - 19:00 £17:00 Per Hour Responsibilities: Meet and greet all staff, visitors and contractors in a professional and personable manner Coordinate and manage internal and external visitors to the site, including assisting them with travel logistics help and ensuring all visitors, guests and employees are inducted to site Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Coordinate site staff meetings, minute meetings and update relevant metric material Assist in emergency situations Create and manage ISO and internal audit UK site compliance material Act as employee engagement & communication manager with specific tasks including - plan bi-monthly UK communication meetings, draft internal and external promotional material, coordinate employee feedback sessions and internal social media Provide timely and accurate information, responding appropriately to varying and fast changing priorities Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

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