Job Title: Cigar Lounge Manager – North London N20 – c£40k + bonus
Employment Type: Full-time
Location: North London
Salary: Up to £40,000 + bonus
Job Description:
Rhubarb Hospitality Recruitment is currently looking for a knowledgeable Cigar Lounge Manager for a cigar lounge in North London. The role will oversee daily operations and provide an exceptional customer experience.
Key Responsibilities:
* Manage the daily operations of the cigar lounge, including staff supervision and customer service.
* Ensure the highest standards of product knowledge, customer care, and compliance with relevant UK regulations.
* Oversee ordering, stock management, and cost control for cigars and related products.
* Develop marketing and promotional strategies to attract and retain customers.
* Train, lead, and motivate the team to deliver excellent service and product expertise.
* Manage staff scheduling and foster a welcoming, professional work environment.
* Handle customer inquiries and complaints, ensuring high customer satisfaction and loyalty.
Requirements:
* Strong knowledge of cigars, cigar culture, and related products.
* Previous management or supervisory experience is desirable.
* Strong leadership, communication, and problem-solving skills.
* Ability to work under pressure and manage a team effectively.
What We Offer:
* Competitive salary up to £40,000 plus bonus.
* A friendly and dynamic work environment.
* Career growth opportunities within the lounge