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Role
: As part of our team, we welcome your passion, natural warmth, and humor to ensure our guests have an amazing experience every time. We’re seeking friendly, warm, and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones — what matters most to us is that you have a positive and engaging personality, are self-motivated, and enjoy the buzz and excitement of a busy hotel atmosphere.
To say thank you, we have many perks:
* Competitive pay – We are proud that everyone who joins our group receives a competitive rate of pay, irrespective of age, plus service charge and tips on top.
* Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
* Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels, plus an amazing staff rate of £25 B&B per person across the group. Your friends and family also get special rates.
* We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
* We sustain you physically too; meals when you are on duty are free.
* Everyone can learn and develop — our development pathways are unique to us and are the best in the business.
* We provide lots of opportunities to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
* We like to say a special thank you for every year you are with us — our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach big milestones, you receive extra special gifts like longer hotel stays, extra days off, and a unique gift especially chosen for you.
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