Registration Officer – Ceremonies | Salary £25,989 - £28,142 per annum (pro rata) | Permanent – Part Time | 520 annualised hours | Registration Service | West Lancashire – Ormskirk
International Sponsorship
This role is not open to international sponsorship.
Join Our Team
Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!
What You'll Be Doing
You will work on our busy ceremony programme, registering or conducting statutory ceremonies at registration offices or at external approved venues, including religious buildings, all within the boundary of Lancashire County Council.
Our Ideal Applicant Will
* Have excellent customer service skills, putting the customer at the heart of every conversation.
* Be organised and have good time management when completing tasks.
* Possess strong digital skills to create and maintain accurate records promptly.
* Be a confident communicator, able to deal with a wide range of customers; you will remain personable while asking technical questions and operating within a stringent legal framework. Full training on our processes will be provided to equip you with the necessary knowledge.
Annualised Hours
These roles are annualised contracts, meaning you will work your hours over the year, with options such as 416 or 520 hours. The hours you work each week will vary depending on demand. The annual salary will be pro‑rated. Work patterns are agreed in advance according to the needs of the service, but there may be occasions when the officer is required to work outside of the pattern. You will be asked to provide your availability two months in advance so that the ceremony programme rota can be planned and you can see when you will be working.
Benefits
* A competitive salary and Local Government Pension Scheme with generous employer contributions.
* A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case‑by‑case basis).
* Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
* Fantastic development and career opportunities.
We reserve the right to close this vacancy early, before the closing date, if we receive sufficient applications.
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