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Role: Built Environment Client Manager/Auditor
Locations - London, West Midlands, Bristol/Swindon
You would be joining the UK and Ireland Built Environment Sector Team of other subject matter experts. We carry out management system audits on a variety of clients in the sector, including Tier 1 contractors, smaller specialist contracts, architects, engineers, and project managers. We also conduct audits for the construction materials sector. Our team forms a focus group of construction-based experts to support operational teams at BSI and maintains links with other relevant parts of the business.
You’ll be managing clients, conducting audits, developing client accounts, and involved in sector development. There are opportunities to train in additional schemes and contribute to developing new and existing schemes. You will work with large accounts, share best practices with colleagues, and support clients at all levels to embed excellence in their operations.
For this role:
You should have several years of experience in the built environment sector, with a good working knowledge of quality, environmental, and health & safety management systems and auditing. The key standards you would audit include ISO 9001, ISO 14001, and ISO 45001.
Experience in National Highway Sector Schemes, collaborative working, sustainable procurement, or construction materials would be advantageous. We seek a subject matter expert to help develop and shape the sector and team.
You’ll need skills such as time management, self-management, excellent communication, and attention to detail. Our BSI behaviours—Client Centric, Agile, and Collaborative—are essential in building strong internal and external relationships.
The role involves conducting audits and preparing reports, either on client sites or remotely. It is home-based with travel required. You should be comfortable with daily travel and hold a full driving license. Travel is balanced with remote audits. While some audits are conducted as part of a team, you will often work independently with clients as the BSI representative. It’s a busy but highly rewarding role.
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Our Excellence Behaviours:
Client-centric, Agile, Collaborative. These behaviours define how we operate at BSI, ensuring we create a great workplace and a successful business.
BSI is conducting face-to-face interviews where appropriate. If invited to an in-person interview but prefer to conduct it virtually, please discuss this with our recruitment team.
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