Position: Field Care Supervisor
Reporting to: Registered Manager
About the role:
We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.
Responsibilities:
1. Responsible for the ongoing supervision on carers
2. Ensuring customers' requirements are met
3. Ensure your team are skilled and able to deliver a safe quality of care
4. Complete meet & greet of all new packages
5. Local knowledge of area
6. Complete care plans and reviews of them
7. Risk assessments
8. Audits of MAR charts and Log books
9. Complete carer spot checks and field supervisions
10. Conducting Carer Interviews and supporting with compliance
11. Attend provider meetings and support with business opportunities
12. Hands on carer
13. Take part in Out of hours on call
14. Engage in team meetings
Background and Experience:
15. Fully flexible
16. Proven work history
17. Excellent knowledge of care sector
18. Passionate
19. Good communication skills
20. Good IT skills
21. Organised
22. NVQ desirable but not essential
Benefits:
23. NVQ and in-house Training and development for your role and future Career with us
24. We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
25. Employee Assistance Programme
26. Mobile phone and other required tech
27. Company pension scheme
28. 25 days holiday entitlement + bank holidays on top
29. Paid DBS/PVG
30. We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
31. We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
32. Mileage Allowance
33. Free uniform
34. Service and recognition rewards
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.