System Delivery Manager
We’re looking for a hands‑on System Delivery Manager to take ownership of delivery across our Core Business Systems landscape.
This is a critical role where you’ll sit at the centre of our technology function, ensuring work is prioritised, coordinated, and delivered effectively across multiple platforms and teams.
You’ll be responsible for driving delivery across a complex estate, working closely with technical teams and business stakeholders to ensure progress never stalls.
From sprint planning and backlog prioritisation to stakeholder alignment and risk management, you’ll be the person who keeps everything moving.
This role is primarily remote, however you may be required to travel to Birmingham for key meetings, planning sessions, or stakeholder engagement when needed.
Responsibilities
* Own and manage the CBS sprint cycle, including planning, prioritisation, and capacity management
* Coordinate delivery across cross‑functional teams (engineering, systems, integrations, QA)
* Act as the main point of contact for stakeholders on delivery progress and priorities
* Drive accountability, ensuring work progresses and blockers are resolved quickly
* Manage multiple concurrent workstreams and competing priorities
* Oversee governance, reporting, and delivery standards
* Lead continuous improvement of delivery processes, tools, and operating model
* Support project delivery including system changes, enhancements, and decommissioning legacy platforms
Qualifications
* Proven experience in a Delivery Manager / Delivery Lead role within IT
* Strong experience working with enterprise systems and integrations
* Hands on experience managing sprints, backlogs, and delivery workflows (Jira essential)
* Excellent stakeholder management skills, comfortable working across technical and non-technical teams
* Strong organisational skills with the ability to manage multiple priorities in a fast‑paced environment
* A proactive, self‑starting mindset, you take ownership and drive outcomes
* Ability to understand systems end‑to‑end (experience with platforms like Salesforce, NetSuite or similar is beneficial)
Benefits
* 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
* Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
* Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
* 24/7 Employee Assistance Programme for confidential support
* Private medical insurance for everyone, no medical‑history exclusions
* Performance‑based rewards tailored to your role, from company‑wide bonuses to OTE and commission structures
* Income protection: up to 75% salary for 5 years if you ever need it
* SkillsHub learning platform with leadership pathways, future‑manager training, and a huge online library
* Access to external training and apprenticeships
* MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
* Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
* ULEV car scheme with 1,000+ models
* Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
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