Despatch front line manager

Overview of role

Location: West Bromwich, West Midlands

Salary: Competitive

Hours: 42 hours per week (rotating shift pattern)

Permanent Role

Why Choose Allied Bakeries?

We’re not just known for our bread! As one of the UK’s leading bakeries, we take pride in delivering more than delicious products we’re also a great place to work with a 3.9 rating on Glassdoor and a 3.1 on Indeed, we’re proud to be an employer of choice for many.

At Allied Bakeries, we produce some of the UK’s most loved bakery brands including Kingsmill, Allinson's and Sunblest. From everyday family staples to bakery favourites enjoyed nationwide, our products help feed millions of households every week.

Our success is built on our people, and we’re now looking for a motivated and inspiring Despatch Front Line Manager to join our Logistics team and play a key role in leading safe, efficient and high-performing despatch operations.

About You

We’re looking for a confident and engaging people leader who thrives in a fast-paced operational environment. You’ll have experience leading teams within warehousing, logistics or FMCG operations and be passionate about driving performance, developing people and delivering excellent service.

You’ll be someone who:

• Leads by example with a strong “Safety First” mindset
• Communicates openly and confidently with teams
• Can make effective decisions in a fast-moving environment
• Builds strong working relationships across departments
• Is passionate about continuous improvement and operational excellence
• Motivates teams to deliver high standards consistently

What You’ll Do

• Lead and manage Despatch Operatives and Despatch Coordinators across shift operations
• Set clear goals, expectations and performance standards to achieve operational KPI’s
• Promote and maintain high standards of health, safety and legal compliance
• Ensure efficient labour utilisation using Warehouse Management Systems (WMS)
• Support recruitment, onboarding, training and development of team members
• Drive continuous improvement initiatives and productivity enhancements
• Resolve service issues promptly and escalate where appropriate
• Prepare and present key operational information during reviews and meetings
• Build effective cross-functional relationships to support overall site performance
• Support a positive and high-performing team culture

What’s In It for You?

At Allied Bakeries, we believe in recognising and rewarding our people. As part of our team, you’ll enjoy:

• A permanent role within a stable and growing business
• Competitive salary
• 24 days holiday
• Competitive pension contribution plus life assurance
• Career development and training opportunities
• Free onsite parking
• Extra Slice — our company discount scheme offering savings at hundreds of retailers
• Discounts on our bakery products
• Supportive team environment with genuine opportunities for progression

Requirements

• Previous experience within a warehouse or despatch operation
• Supervisory or management experience within FMCG, logistics or manufacturing environments desirable
• Experience using Warehouse Management Systems (WMS)
• Strong IT skills including Excel, Word and PowerPoint
• Good numeracy and literacy skills
• Excellent communication and leadership capability
• Strong organisational and problem-solving skills
• Ability to work effectively under pressure within a fast-paced environment
• Self-motivated with enthusiasm, resilience and a proactive mindset

Interested?

If you’re ready to lead from the front, develop high-performing teams and make a real impact within a fast-paced logistics operation, we’d love to hear from you.

Apply today and become part of a team helping keep the nation supplied with some of its favourite bakery brands.