Capacity & Utilisation Manager | Private Hospital | Full Time | Permanent | Southampton
Spire Southampton Hospital are looking for a Capacity & Utilisation Manager to join the team. Your role will be to maximise the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen and treated and revenues generated.
Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.
Duties and responsibilities:
1. To communicate available capacity for outpatients, theatres and endoscopy and to the Medical Society and their secretaries to minimise the downtime of these key areas.
2. To build effective partnerships with secretaries and consultants, increasing Consultant engagement whilst delivering on targets for theatre and outpatient utilisation.
3. To provide a single point of contact for consultants and secretaries in regards to theatre lists and allocation of fixed and ad hoc sessions with guidance and support from the Theatre Manager. Or removal of sessions where there is the prospect of being under-utilised.
4. To obtain utilisation data and meet regularly with Consultants to discuss utilisation of theatre sessions and outpatient clinics, supporting them to improve utilisation or to escalate to SMT where sessions are routinely under-utilised.
5. To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy and pre assessment to ensure that all resources are available to support assigned cases.
Who we're looking for:
6. Experience working in an admin role in a similar environment
7. Demonstrable ability to process data effectively and accurately
8. The ability to work in a methodical, systematic way
9. The eye for attention to detail
10. Excellent IT literacy including using Spire’s Patient Admin System, Outlook Theatre Diaries, Excel and Business Objects
11. Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users
Working Hours: Full-time 37.5 hours
Contract Type: Permanent
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
12. 35 days annual leave inclusive of bank holidays
13. Employer and employee contributory pension with flexible retirement options
14. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
15. Free Bupa wellness screening
16. Private medical insurance
17. Life assurance
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
18. Driving clinical excellence
19. Doing the right thing
20. Caring is our passion
21. Keeping it simple
22. Delivering on our promises
23. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.