Sales Office Assistant 3 Month FTC Location: Knowsley Salary: £24,000 per annum (pro rata) We are seeking a Sales Office Assistant to join our clients busy sales function on a 3-month fixed-term contract to cover long-term sickness. This is a fantastic opportunity for someone with strong communication and organisational skills to play a key role in supporting both UK and export sales activities. The Role As a Sales Office Assistant, youll provide essential administrative and operational support to the Sales team. This will include outbound calling, lead generation, order processing, and ensuring smooth coordination between customers, account managers, planning, and logistics. Key Responsibilities: Making outbound calls to existing and potential customers to qualify leads and generate interest Logging calls and maintaining accurate records in CRM/Excel Supporting Account Managers with appointment scheduling and follow-ups Processing customer orders into the ERP system and managing expectations on lead times Liaising with production, planning, and logistics to ensure smooth despatch of goods Producing sales reports and monitoring pricing/margin trends About You Were looking for someone who can bring energy, accuracy, and persistence to the role. Youll be confident on the phone, well-organised, and able to manage multiple priorities. Essential skills/experience: Previous experience in outbound sales, telesales, or customer service Excellent verbal communication and listening skills Strong IT skills, particularly Microsoft Excel (CRM experience desirable) Ability to work independently and meet targets Commercial awareness and attention to detail Desirable: Language skills to support export markets (advantageous but not essential) Whats on Offer Salary: £24,000 per annum (pro rata) 3-month fixed-term contract Monday Friday working hours A chance to join a well-established organisation with international reach