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Healthcare assistant / care coordinator

Banbury
Principal Medical Ltd
Care coordinator
Posted: 28 October
Offer description

Overview

We are looking for a compassionate and proactive Healthcare Assistant to join our Integrated Neighbourhood Team at Banbury Cross Health Centre. You will play a vital role in supporting complex, vulnerable, and often housebound patients across the Banbury area. This is a dynamic and rewarding position where you’ll manage a dedicated caseload, conduct home visits, and contribute to holistic, patient-centred care.


About Our Team

Our Integrated Neighbourhood Team is a collaborative, multi-disciplinary team (MDT) including GPs, Care Coordinators, Social Prescribers, and other healthcare professionals within the wider primary care team at Banbury Cross Health centre. Our mission is to reduce avoidable hospital admissions by proactively managing patients in the community. We identify patients with increasing frailty and address health inequalities within our deprived patient population. We take referrals from health care professionals and proactively review patients post hospital discharge who meet our criteria. We work in partnership with District Nurses, community therapy services, PML neighbourhood frailty and visiting teams, social workers, Hospital at Home, and Geriatricians to deliver integrated care. We also work with community and voluntary organisations such as Age UK, Dementia Oxfordshire, Cherwell District Council, and the Volunteer Transport Service to ensure our patients receive comprehensive support.


Responsibilities

* Deliver care to patients in their homes across Banbury (business‑insured vehicle and full UK driving licence required)
* Support clinical colleagues with patient reviews and care planning
* Perform clinical tasks such as phlebotomy, ECGs, blood pressure checks, and simple dressings
* Recognise signs of deterioration and/escalate concerns appropriately
* Support patients and families with increasing frailty
* Monitor long‑term conditions and promote health prevention and screening
* Attend and contribute to MDT meetings
* Maintain accurate patient records and assist with referrals
* Uphold infection control standards and contribute to clinical governance


About PML

PML is a successful not‑for‑profit, GP‑led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

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