Job Details
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Role
Location: Leiston, UK
Department/Practice: IT Infrastructure
Special Working Conditions
* This is a 100% onsite role (candidate should be ready to work from office location at Leiston every day).
* Candidate should have UK full driving license as the candidate is required to travel to multiple customer sites in/near Leiston location (approx. within 25 miles range).
* A site vehicle is available onsite and will be provided to the technician for required travel.
* Candidate should be SC Cleared (Mandatory).
* SC transfer, mandatory online training, and in-person passport verification must be completed prior to joining.
Job Purpose and Primary Objectives
* Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end-users.
* The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need.
Key Responsibilities
1. Troubleshooting and resolving issues relating to networks, applications, software, h...