POSITION:
Administrator
JOB PURPOSE:
To work as a key member of the administration team
* Creating a warm and welcoming atmosphere for all staff and visitors
* Managing and organising administrative tasks, such as data entry, and document management
* Maintaining the diary and day-to-day bookings
* Assisting the Practice Manager with the ongoing filing of Company Annual Confirmation Statements and related Company Administration
LOCATION:
Newmarket Office
TYPE:
Full or Part Time
KEY RESPONSIBILITIES INCLUDE:
Daily Reception and Office
* Answering the telephone
* Meeting and greeting clients including drinks
* Assist with the onboarding of new clients and ongoing management of the practice management database
* Raising client bills
* Assist with additional adhoc tasks as necessary
Confirmation Statements
* Prepare, send for signature and file client's annual confirmation statements against an allocated list each month
* Bill clients appropriately
* Accurate and timely submission of returns
* Ongoing monitoring of statement due dates and deadlines
JOB REQUIREMENTS:
Education and Experience
* Proven experience in an office administrator or receptionist role
* Strong customer service experience
Skills and Knowledge
* Good numeracy and administrative skills.
* Proficient in Microsoft Packages particularly managing Outlook Calendars
* Experience in maintaining CRM systems (desirable)
Competencies
* Numerate with strong attention to detail
* Possess fantastic organisational skills with the ability to prioritise tasks
* Be an excellent team player
* Excellent written and verbal communication skills and an ability to build rapport both internally and with external clients
* The successful candidate will have a lot of customer contact from walk ins, emails, and phone calls so a friendly and customer focused demeanor is essential
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00-£26,000.00 per year
Expected hours: No more than 30 per week
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 2 years (preferred)
* Administrative: 2 years (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person