Optical Assistant
We have a vacancy for an experienced Optical Assistant, training will be available for the right individual. For the right candidate there is the opportunity to pursue an apprenticeship that leads to a qualification as a Dispensing Optician. Full details on our website: www.nkopticians.co.uk/careers You will have the opportunity to work in a truly independent, local opticians as part of a friendly team.
We stock an exciting range of bespoke frames and lenses; you will be part of the team dispensing these to our lovely patients.
The role is full-time, Monday to Friday, 9:00am - 5:15pm with an hour for lunch. No weekends. The role is very diverse and is a unique blend of healthcare and retail.
Duties
* Booking the appropriate appointments for patients.
* Greeting patients in a professional and friendly manner.
* Understanding and interpreting the prescription that is issued by the Optometrist.
* Helping patients to choose frames that suit them and their prescription.
* Being able to dispense glasses whilst using patient friendly language.
* Adjusting frames using the correct tools to ensure that they fit correctly and are comfortable.
* Basic spectacle repairs.
* Ordering glasses and contact lenses for patients.
* Accurate and detailed completion of records on our patient management system as well the NHS paperwork.
* Using a focimeter to check the prescription in glasses.
* Problem solving simple optical concerns.
* Operating within Data Protection guidelines.
Qualifications
* 5 GCSEs grades A-C (9-4) including Maths, English & Science.
* Experience or strong interest in customer service and maintaining customer satisfaction.
* Ability to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Willingness to learn and develop within the role.
* Attention to detail and a commitment to precision and accuracy.
Benefits
* Bonus Scheme
* Company Pension
* Employee Discount
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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