Overview
Join to apply for the Customer Service Advisor role at The Victors Gymnastics and Cheerleading Training Center.
Location: Wooburn Green, Buckinghamshire; Maidenhead, Reading, Marlow, Slough and other nearby areas are referenced in the job postings.
Responsibilities
* Handle a wide range of customer enquiries by phone and email, helping resolve housing and repairs-related issues. Note: The original text mixes roles; the most consistently stated responsibility is customer service and issue resolution with strong communication.
* Collaborate with colleagues across the organisation to provide effective solutions.
* Use strong written and verbal communication to deliver outstanding service.
What We Offer
* A comprehensive training plan, including full-time office-based induction for the first 45 weeks.
* Hybrid working after induction: work from home 3 days a week and in the office 2 days a week.
* Opportunities for personal and career growth within the Customer team.
Job Details
* Contract type: Full-time 37 hours per week, Monday to Friday (shift times between 8:00 AM and 5:30 PM).
* Part-time option: Minimum 20 hours per week.
* All positions are offered as initial 12-month fixed-term contracts.
Qualifications and Skills
Ideal candidates are customer-focused, with a strong work ethic, flexibility, and the ability to listen effectively and solve problems promptly.
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