🎲 Join Our Team as a Casino Shift Manager 🎲
Are you ready to lead, inspire, and make an impact in one of Leeds’ premier gaming destinations?
Victoria Gate Casino is looking for a dynamic Casino Shift Manager to keep our floors running smoothly, our teams motivated, and our customers coming back for more.
What You’ll Do:
* Be a visible and present leader.
* Positively enhance the customer experience through proactive floor management.
* Coach, motivate and empower our team members to deliver engaging customer experience.
* Run operations safely, smoothly & compliant to UK Gambling Commission regulations.
* Drive revenue through commercial and astute decision making.
* Handle customer escalations efficiently and with professionalism.
* Create a welcoming, responsible and fun environment.
What We’re Looking For:
* Strong knowledge and understanding of UK gambling regulations.
* Leadership skills that motivate teams and drive results.
* Customer focused.
* Exceptional communication skills.
* Calm and confident under pressure.
* PML holder (or willing to obtain).
Why Join Us:
* Competitive salary and benefits.
* Career growth and progression opportunities.
* Vibrant city-centre working environment.
* Supportive, inclusive, and fun company culture.
Additional Information:
* This is not a hybrid or remote based role.
* This role will require night shifts and weekend working.
* Applicants must hold valid right to work in the UK documentation.
Ready to Take the Next Step?
Send your CV and a short covering letter to:
Rmckeown@victoriagatecasino.co.uk
Step up, lead the floor, and be part of something exciting at Victoria Gate Casino!
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