Client Account Manager - National Account The Company Our client is an established recruitment business based in Reading, known for delivering tailored and innovative staffing solutions across the FMCG and Supply Chain sectors. Their reputation for quality, integrity, and long-term relationships has positioned them as a trusted recruitment partner to some of the UK's most recognised national brands. The Opportunity This is an exclusive opportunity through TONIC to join the business as a Client Account Manager. You'll take ownership of a major national account - ensuring exceptional delivery, building long-term partnerships, and identifying new opportunities for growth. This is a relationship-led role for someone passionate about client experience, strategic account management, and collaboration. You'll play a pivotal role in shaping client strategy, leading delivery outcomes, and driving retention and growth across the key account. Key Responsibilities Serve as the primary point of contact for a national client, ensuring high levels of satisfaction and delivery excellence. Develop and implement client success strategies to drive account growth, retention, and profitability. Analyse existing accounts to identify expansion opportunities - including cross-selling across departments, specialisms, and business divisions. Lead and collaborate with the delivery team to ensure fulfilment levels are met and cl...