Are you a hands-on professional with a passion for delivering high-quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You'll play a key role in ensuring our homes are safe, well-maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in plumbing and/or carpentry and be based within 30 minutes of the South Hams area.
Responsibilities include:
1. Deliver high-quality fault fixing and maintenance services across multiple sites.
2. Diagnose and repair basic building faults in line with best practices and service standards.
3. Ensure compliance with all Health and Safety policies, including fleet safety.
4. Provide excellent customer service and act as a LiveWest ambassador in customers' homes.
5. Work towards achieving first-time fixes to enhance customer satisfaction.
6. Use mobile technology to manage job orders and updates efficiently.
7. Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
8. Support the delivery of responsive repairs and maintenance across LiveWest properties.
Qualifications and Experience:
* A recognised apprenticeship or qualification in a core trade.
* Post-qualification experience and the ability to diagnose and repair basic building faults.
* Proficiency in using mobile devices for job management.
* A good understanding of Health and Safety procedures.
* A customer-focused mindset with strong communication and organisational skills.
* A full, UK, manual driving licence.
* Desirable: Experience working in customers' homes and knowledge of responsive maintenance.
* Desirable: Asbestos HSG210 awareness and experience with unvented systems.
Additional Notes:
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
Our Mission and Values:
At LiveWest, we aim to create a home for everyone. We are committed to inclusion, diversity, and supporting our colleagues to thrive. We value collaboration, innovation, and community impact, and we strive to foster an environment where all voices are heard and valued.
Benefits:
* Full-time, permanent role, 40 hours per week.
* Generous annual leave, pension contributions, health benefits, learning opportunities, family support policies, wellbeing initiatives, travel schemes, and volunteering days.
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