Job Title: Customer Service Assistant
Location: Wimbledon / Nearby Sites
Working Hours: 40 hours per week / Shift-based / Rota basis
About Morgan Hunt:
Morgan Hunt is a leading recruitment agency dedicated to connecting talented individuals with exceptional job opportunities across various sectors. Our clients trust us to provide reliable and skilled professionals who can make a positive impact. Join our dynamic team and be part of an exciting opportunity at one of our prestigious client locations in Wimbledon!
Role Overview:
We are seeking an enthusiastic and proactive Customer Service Assistant to join our client's team. This role involves engaging with visitors, assisting with daily operations, and supporting customer service functions. You will ensure visitors are greeted warmly and their inquiries are handled efficiently.
Key Responsibilities:
1. Greet and assist visitors upon arrival, providing information about services and facilities, and directing inquiries to relevant staff.
2. Monitor building access by ensuring only authorized individuals enter and exit, signing in and out contractors and visitors.
3. Operate IT systems such as Pyramid, Gladstone, Inform, and parking control systems, ensuring accurate data management.
4. Manage the telephone switchboard, answering and directing incoming calls appropriately.
5. Assist with additional customer service tasks as needed.
Morgan Hunt is a multi-award-winning recruitment agency specializing in interim, contract, and temporary roles. We are an equal opportunities employer, assessing job suitability based on skills, qualifications, and abilities without discrimination.
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