Operations Director
Sector - Facilities Management
Salary - c£80,000
Location - North England
The Role
This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites.
You’ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level.
A major focus of the role is commercial performance. You’ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency.
You’ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients.
Key Responsibilities
Oversee day-to-day performance across multiple locations within your region - North Englanf
Ensure consistent standards and service quality across all operations
Lead, mentor, and support a team of senior managers
Take accountability for financial results, including cost control and profitability
Review financial data to uncover risks and opportunities
Convert insights into clear operational actions
Build and maintain strong relationships with clients and internal teams
Contribute to new contract launches and renewal processes
Promote a culture focused on ownership, teamwork, and ongoing improvement
Maintain adherence to safety, compliance, and operational policies Candidate Profile You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter.
You’re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results.
You’re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed.
What You’ll Bring
Demonstrated success in a senior operational leadership role, ideally across multiple sites
Experience managing large, geographically dispersed teams
Strong ability to interpret financial reports and drive performance improvements
Commercial mindset with a focus on delivering measurable outcomes
Skill in translating data into practical, results-driven actions
Strong communication and relationship-building abilities
A proactive and solution-oriented approach
Confidence to make decisions, influence direction, and lead change #eng1