Overview
The Quality & Process Engineer will play a key role in driving operational excellence across the Manchester site, ensuring world-class quality standards, robust process controls, and continuous improvement throughout the manufacturing value stream.
This role will support the effective implementation of the Business Management System (BMS), Advanced Product Quality Planning (APQP) methodologies, and the introduction of new products and processes. Acting as a technical quality partner to production and engineering teams, the role will focus on reducing waste, improving “right-first-time” performance, and delivering exceptional customer satisfaction.
Key Responsibilities
Quality Assurance & Compliance
* Perform daily quality function responsibilities across the Manchester value stream.
* Lead the implementation of APQP, PPAP, FAIR, ISIR and related activities.
* Develop and maintain PFMEAs, Control Plans, and Standard Operating Procedures (SOPs).
* Manage and execute internal/external audit schedules in line with AS9100 Rev D / ISO9001.
* Ensure full compliance with quality, safety, environmental, and regulatory standards.
Process Engineering & Improvement
* Develop and maintain robust process controls, including SPC, to reduce variation and improve consistency.
* Conduct process capability studies and statistical analysis to drive data-led decision-making.
* Monitor and analyse process data, identifying and implementing improvements to enhance OEE and reduce scrap.
* Support Lean manufacturing initiatives (e.g. 5S, SMED, Value Stream Mapping, Single Piece Flow).
Problem-Solving & Continuous Improvement
* Lead responses to customer quality concerns using structured problem-solving (8D, PPS, DMAIC).
* Drive root cause analysis and implement corrective and preventive actions.
* Manage production scrap and defects via the MRB process.
* Provide troubleshooting expertise to support production teams.
* Routinely report on quality and process KPIs, driving accountability for improvement.
Cross-Functional Collaboration
* Work closely with production, engineering, supply chain, and customer teams to ensure robust quality standards.
* Manage supplier quality concerns within the assigned value stream.
* Support new product introduction projects with quality engineering expertise.
* Contribute to the Quality annual improvement plan.
Person Specification
* Strong background in Quality & Process Engineering within an AS9100 Rev D or ISO9001 manufacturing environment.
* Proficient in quality methodologies: APQP, PPAP, PSW, FAIR, ISIR, SPC, Control Plans.
* Skilled in process engineering tools: Time Studies (MOST), Yamazumi, SOPs, Spaghetti Diagrams, VSM.
* Strong analytical and problem-solving skills with a data-driven approach.
* Ability to read and interpret engineering drawings, including GD&T.
* Experienced in risk assessment, process safety, and regulatory compliance.
* Strong communication and interpersonal skills, with the ability to influence cross-functional teams.
* Proven ability to manage multiple projects in a fast-paced environment.
* Qualified AS9100/ISO9001 Auditor.
* Hands-on experience with CMM technology.
* Exposure to Lean methodologies: Jidoka, SMED, 5S, Single Piece Flow.
* Experience in developing and implementing new manufacturing processes.
* Familiarity with project management tools (e.g. Microsoft Project, Gantt charts, Project Charters).
Attributes
* Self-motivated and proactive, with the ability to work independently.
* Excellent attention to detail with a methodical, organised approach.
* Strong mentoring skills with the ability to share knowledge effectively.
* Open to change and continuous improvement.
Other Requirements
* Full UK driving licence.
* Willingness to travel to suppliers/customers at short notice.
Position in Organisation
* Head of Quality
* Quality & Process Engineer (this role) - Works closely with: Production, Engineering, Supply Chain, and Continuous Improvement teams.
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