Sales ledger administrator

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

Job Description

About the opportunity

Join our Finance Vertical as Sales Ledger Administrator in Newcastle to make a real impact every day. We say that because we know that every conversation we have, every code line we write, and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into Order to Cash Assistant Manager, you will help manage the sales ledger and the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.

Some of the other responsibilities include:

• Manage mailbox and escalated queries – both internal and external
• Run weekly credit control process
• Contract maintenance and invoicing of customers
• Complete audit checks / tasks
• Day‑to‑day finance processing
• Manage escalations to Order to Cash Assistant Manager
• Create / review SOPs where needed
• Processing of bank payments
• Carry out month‑end tasks to a tight deadline
• Carry out all sales ledger and credit control tasks
• Manage month‑end bank reconciliation relating to Order to Cash postings
• Run month‑end reporting on debt

Location: For this position, we offer a hybrid and flexible working model, where you’ll spend three days per week in the Newcastle office and two days working from home.

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity, and thrive working in an ever‑evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• AAT Level 2 (desirable but not essential)
• At least 2 years of experience in a credit control/AR role
• Proven credit control experience working on key accounts within a Business to Business organisation
• Experience with accounting knowledge within sales ledger and bookkeeping
• Customer‑centric and flexible with the ability to handle overdue credit accounts with a risk‑based approach to preserve customer relationships
• Proven Excel skills to a good standard
• Process improvement and system development
• Experience with NetSuite & Stripe (desirable but not essential)
• Experience in SOPs
• Excellent written and verbal communication skills with a tactful telephone manner
• Self‑driven in seeking resolutions to a high standard

Benefits

• Paid Parental Leave benefit programs
• Give Back Days – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as the D&I Council and Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Legal and Eligibility

To be considered for employment, you must be legally authorised to work in the location (country) you are applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.

Equal Opportunity

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.