Who You Are You are adaptable and flexible, able to respond to changing priorities. With excellent verbal and written communication skills, you work effectively both independently and as part of a team. You have a positive, customer-focused attitude and understand the importance of staff motivation and support. You are experienced in maintaining databases and working with figures, and you consistently meet agreed standards and deadlines. An Enhanced DBS check is essential for this role. What the job involves Your role will involve processing orders, arranging payments for invoices, BACS, and limit orders, and operating petty cash accounts. You will maintain financial records, particularly concerning Housing Benefit and Asylum Seeker payments, and assist with Home Office Asylum Seeker returns. You'll manage database information accurately and promptly and undertake various duties to ensure the smooth running of the service. The work is office-based at St Mellon's Family Centre, 5 days per week from 8:30 to 5:00 (4:30 on Fridays). Skills Financial record-keeping Database management Customer service orientation Adaptability and flexibility Teamwork and independent work Initiative Excellent communication (verbal and written) Understanding staff motivation and support