Overview
Operations Coordinator
Salary: £30,000 - £40,000
Location: South Woodham Ferrers
Monday - Friday 9am-5pm
Our client is entering an exciting new chapter! As part of a period of growth and the centralisation of two offices into one, we're looking for a proactive and detail-driven Operations Coordinator to join our client's team.
Our client is an established name in Air Conditioning, Refrigeration, and Building Management Controls installation and servicing. This role sits at the heart of the business - supporting both Projects and Service departments to keep everything running smoothly, from engineer scheduling to asset management.
What you'll be doing
* Projects & Installations: Support project engineers with job files, method statements, timesheets, and warranty claims, while coordinating schedules for six engineers.
* Service & Maintenance: Work alongside the Service Administrator to schedule maintenance visits, handle customer queries, and prepare small repair quotations.
* Asset Management: Help manage over 15,000 assets - running reports, generating barcodes, and ensuring database accuracy.
* Systems & Admin: Take ownership of Joblogic, support H&S documentation, coordinate vehicle setups, and maintain the engineer training matrix.
What we're looking for
* A strong administrative background with proven diary and timesheet management skills.
* Confident with Microsoft Excel and Word (Joblogic and SAGE knowledge highly desirable).
* Experience in air conditioning, refrigeration, or a similar technical/service-based environment a real advantage.
* Familiarity with health & safety documentation (method statements, risk assessments) desirable.
* IOSH or F-Gas awareness a bonus - training available.
* Organised, communicative, and able to juggle multiple priorities.
What you'll get
* Competitive salary £30,000 - £40,000.
* Clear career progression into senior coordination or operational management roles.
* Training opportunities in IOSH, F-Gas compliance, and industry-specific systems.
* Auto-enrolment pension.
* Private Medical Healthcare.
* Death in Service insurance.
This is a fantastic chance to join a forward-thinking business during a period of change and growth - where your contribution will have a real impact every day.
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