CPL Aromas Bishop's Stortford, England, United Kingdom
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CPL Aromas Bishop's Stortford, England, United Kingdom
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To support the Global accounts director, in all areas her commercial activities with any tasks related to projects, sales activity and internal commercial topics.
Tasks and Responsibilities
General Duties
* Support the Global Account Director in all areas of his/her commercial activities
* Handle customer enquiries and requests via telephone/email
* Participation to clients meetings when relevant
* Manage some projects internally, working with development across regions
* Work closely with internal departments across different functions and divisions
* Raise sample requests and send samples to the customers or divisions working on the accounts
* Work closely with the Customer Service Dept during order processing
* Organize presentations and quote letters
* Keep customer records, pricing and requirements up-to-date
* Support customer complaints – internally & externally
* Work with Microsoft Office and Product Vision to manage projects and administrative tasks
* Managing Regulatory enquiries (documents, specific enquiries)
* Update the Global & regional fragrance portfolio presentation & samples
* Update Quarter report presentation with sales analysis
* Global & Regional Forecast follow up
Project Management
* Coordinate global & regional projects across the divisions
* Enter projects on PV Fragrance, Marketing, GC, PPD and follow-up on projects efficiently to ensure deadlines are met
* Work closely with the lab to organize submissions and samples across the divisions
* Prepare and ship submissions to customers
* Raising Immi’s for new approved fragrances
* Prepare and communicate quotations to customers
* Prepare submission presentations
Skills and Attributes Required
* Excellent written and verbal communication skills
* Enthusiastic and a team player
* Skilled in solving problems fast and effectively
* Be thorough and clear in their communication
* Able to work efficiently and effectively with attention to detail and quality
* Able to prioritize workload without supervision
* Good time management
* Highly proficient in using Excel spreadsheets, making ppt presentations
* Self-motivated with ability to show initiative
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, Business Development, and Administrative
* Industries
Chemical Manufacturing
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