Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our Hereford branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of engineering products and consumables (bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. Working hours: 40 hours per week, Monday – Friday, 08:00 – 17:00 About the role: You’ll be joining the Hereford Branch and a team of 9. The internal sales role is fundamentally an administrative position. You’ll be in the office 5 days a week. You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive and who isn’t afraid to get stuck into a range of tasks. You’ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also. What we're looking for in our Internal Sales person: Prior internal sales experience or experience within a customer service / administrative environment. Knowledge of MRO/Engineering products is desirable, however full training will be provided Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return: From 23 days annual leave (plus public/bank holidays) increased with length of service In-house training provided through Hayley Inspire Company pension (if eligible) Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities available The recruitment process: Adverts will close on Monday 24th November, however we may extend this date if needed. Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales person - we'd like to hear from you