Overview
Customer Services Administrator
Rushden, Northamptonshire NN10
A GBP 26,725 per annum
Hours: 9am – 5pm, Monday to Friday
Commutable from Kettering, Northampton, Wellingborough
Permanent Office based role
Responsibilities
* Manage customer orders and forecasts with accuracy and timeliness.
* Handle customer enquiries via phone and email professionally.
* Resolve customer issues on first contact whenever possible.
* Maintain accurate system data and remove obsolete information.
* Support the external sales team with administrative and logistical tasks.
* Liaise with technical, sales, and production teams to provide updates.
* Build strong relationships with customers and internal teams.
* Identify cross:selling and upselling opportunities.
* Prepare reports and forecasts as needed.
* Contribute to continuous improvement initiatives.
What Were Looking For
* Experience in a fast:paced office or customer service environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook).
* Strong attention to detail and data entry accuracy.
* Excellent communication and interpersonal skills.
* Ability to work independently and manage workload under pressure.
* A positive, can:do attitude and eagerness to learn.
Experience in manufacturing or distribution is desirable but not essential.
Benefits
* Onsite Parking
* Pension
* Plus other
How to Apply
If you would like for the role of Customer Service Administrator then please to or call Deb on
Closing date is 13.2.2026. Please note this could change subject to suitable applications.
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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